Planned technical maintenance od electronic, internet and mobile banking


Dear clients,

Due to planned technical maintenance there will not be available from Saturday 10.11. 10 p.m. to Sunday 11.11. 7 a.m. electronic, internet and mobile banking services.

Card payments will be available at the time of shutdown, but short-term outages may occur. Withdrawals from ATMs will also be available without limitation, but at the time of shutdown it will not be possible to deposit cash.

The customer line 800 14 00 14 will be available for you in standard time (7:00 - 22:00 h).

Thank you for your understanding

Your UniCredit Bank


   Warning Concerning Fraudulent Emails


Dear Clients,


We would like to inform you about fraudulent emails which are to give the impression that they were sent from UniCredit Bank. The emails encourage users to open a malware-containing attachment.

Do not respond to such emails and do not open the attachment! Opening the attachment can cause your computer to become infected.


UniCredit Bank never sends such emails to clients.


If you have received such an email and opened the attachment or if you notice anything suspicious in connection with your internet or mobile banking, do not hesitate to immediately contact UniCredit Bank through the client line at 800 14 00 14.


It is recommended to ignore suspicious emails; do not open any links or attachments contained in such emails under any circumstances. Comply with the Rules of Safe Behaviour on the Internet and in the Internet Banking.

Use an up-to-date antivirus software on your computer and on your smartphone.




UniCredit Bank


Example of a fraudulent email:

Příklad podvodného e-mailu


   End of support of Smart Banking for Windows Phone and tablets

In regards to modernization of UniCredit mobile banking support of Smart Banking for mobile phones with Microsoft Windows operating system and for tablets is going to be terminated – for Windows Phone as of 10/2/2018, for tablets as of 2/3/2018. If you want to continue using the service, you can download the application on your mobile phone with Android operating system (version 4.1 and higher) or iOS (version 9 and higher).

We make this step due to fast mobile application development and new regulatory requirements. Nevertheless the Online Banking Key mobile application, which generates one-time codes for logging in & signing payments in Online Banking, is still available. Also on tablets with iOS operation system it is possible to download mobile version of the application bearing in mind the application is not optimized for tablets.


   UniCredit Bank was awarded in the Financial Product of the Year 2017 competition

We confirmed our strong market position and we were awarded three times on top positions within the Financial Product of the Year 2017 competition organized by Among our award-winning products is our PRESTO Loan, which won 2nd place in the Non-Purpose Consumer Loans and PRESTO Loan - Credit Merger, which won the 3rd place in the Consolidation of Loans category. In the area of ​​mortgages, we obtained bronze medal.


“Our goal is to offer to our clients products that match their wishes, needs and preferences as much as possible. I am very pleased that experts have also appreciated the quality of our credit products this year. It turns out that our product offer is among the best in the retail market. We've been on the winning places for several years in a row, which is a prove of our strong commitment and dedication," says Tomáš Drábek, Head of Retail and Private Banking.


The prestigious Financial Product of the Year competition was held for the seventh time by financial portal The ranking is determined by Scott & Rose's experts, who regularly monitor, measure, and evaluate their financial products. The ranking of all products can be viewed year-round online.

Spinning wheel animation