WE ARE HERE FOR YOU

Dear clients,

 

We are doing everything to support you in this difficult time as much as possible. The health and well-being of employees and customers is UniCredit Bank’s top priority.

 

SERVICE ON OUR BRANCHES – PREVENTIVE MEASURES

UniCredit Bank has taken decisive action to guarantee nation-wide service coverage for its clients while protecting the health of both, clients and staff.

From March 17th, 2020, the opening hours of branches, on working days will be from 10:00 to 14:00 hours. We kindly ask you to access the branch individually as directed by our  staff. Please also respect the distance of at least two meters both between customers and staff and clients themselves. Please kindly follow this measure both inside and outside the building to protect you and your surroundings.

UniCredit Bank is working actively to ensure that all banking services are available through remote channels.

 

REMOTE SERVICES

  • UniCredit Bank clients can retrieve all relevant information on products and services and perform all main banking activities in a simple, fast and secure way from the comfort of your home through multiple remote channels including: Online Banking and Smart Banking. We also recommend using our Apple Pay, Google Pay mobile payments to minimize cash handling.

More information HERE.

  • We are doing our best to extend of remote contact with our bankers. If you need advice from your banker, make an appointment by phone or contact customer service at 800 14 00 14, available from Monday to Sunday from 7:00 to 22:00.

 

SPECIAL SUPPORT 

We will continue to actively monitor the situation, always act in everyone's best interests and do the right thing vis a vis all our stakeholders!

 

Last update was on 25th March 2020.

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