Principles
The whistleblower may be any employee and other associate of the Bank (e.g. self-employed, member of the body, shareholder, intern, contractor's employee).
Whistleblowers who suspect that unlawful, unfair, unethical or otherwise harmful conduct has occurred or may occur have the opportunity to report their suspicions without fear of any adverse effects on whistleblowers.
Non-anonymous reports are preferred. Confidentiality about the identity of the person who initiated the complaint is guaranteed.
All reported suspicions of unacceptable behaviour will be assessed fairly, impartially, objectively and will be properly, fairly and confidentially investigated.
In the event of verified merits of a report of unacceptable behaviour, the Bank shall take appropriate measures to correct unacceptable behaviour and avoid reoccurrence.
The rights of those affected by reported suspicions will be respected and protected.
Whistleblower must be genuinely conviced that the information provided is true at the time of submission of the report. Persons knowingly making false reports will not be granted protection.