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Prime.

Exceptional service for exceptional clients.

When we truly understand what matters to you, we can shape solutions that fit your world.

Your ambitions – and your financial decisions – deserve a partner who truly knows you.

Digital banking delivers speed and convenience, but can feel distant. Traditional banking offers a human touch, yet often comes with delays and friction.

We believe you shouldn’t have to choose. PRIME brings together what others keep apart. A combination of a modern digital banking and dedicated personal care from your banker.

A tailored approach, expert guidance, and exclusive benefits all together seamlessly combined.

No compromises. Just a relationship built around you.

Your Prime experience

 

 

 

A truly personal approach

Great banking starts with understanding. With Prime, you have your own dedicated banker. You have someone who listens, knows your plans, and looks after your finances with you in mind. Reach out anytime via Smart Banking, or meet us in person in a calm, private setting designed for meaningful conversations.


 

 

 

Investment guidance that makes sense

Once we understand what matters to you, we can shape a path that feels right - clear, considered, and built for the long term. Through our onemarkets offering, you gain access to a curated range of investment solutions, with expert guidance whenever you need it.



 

 

 

Digital that works with you

Technology should make things easier, not more distant. That’s why our digital banking combines intuitive tools with real human support. Manage your finances anytime in Smart Banking, with your dedicated banker always within reach.

 

 

 

Prime account without trade-offs

Meet the criteria and enjoy a Prime account with no everyday banking fees. You’ll have access to World Elite Premium cards, free ATM withdrawals worldwide, comprehensive family travel insurance, and more. Just a simple part of the experience.

 

 

 

Benefits that go beyond the expected

Prime opens the door to additional advantages—from preferential savings rates to Lombard financing and tailored offers designed specifically for you.

Become a Prime client

Join Prime by meeting just one of the following

Receive at least CZK 80,000 into your account each month

 

 

Hold savings or investments of at least CZK 1,500,000 with us

Take out a mortgage starting from CZK 5,000,000

For peace of mind, wherever you go

Travel insurance

Wherever life takes you, travel with confidence. Your card includes comprehensive insurance for you and your family; covering everything from medical care to travel disruptions, as well as assistance for your car or home.

Airport lounge access

With your Mastercard World Elite, step away from the crowds and into over 1,800 airport lounges worldwide. A quiet space, a moment to breathe, a coffee before takeoff.

24/7 travel assistance

If something doesn’t go to plan, help is always close. From delayed flights to lost luggage, you have round-the-clock support to resolve issues and help you claim compensation.

We understand you — and your finances

“I don’t see the people I work with as clients, but as partners. Each has their own story, ambitions, and concerns. My role is to make sure their finances simply work…so they can focus on what truly matters. When they feel at ease, I know I’ve done my job right.”

Jan P., Prague Filadelfie Branch

Frequently asked questions and answers

What do I need to qualify for Prime?

Get in touch

Prime bankers are available across the Czech Republic — ready to meet in person or speak with you anytime.

Find a branch

Choose the one closest to you.

+420 221 210 031

Don’t have a banker yet? Call us daily from 7 a.m. to 10 p.m.

Request a callback

Leave your details and we’ll get in touch.

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