SAFE Plus Insurance

for Prime clients

Insurance for cards, personal belongings and online purchases

  • Insurance is automatically included with your premium card

  • It can also help in a range of difficult situations in life

  • It covers risks up to a total limit of CZK 100,000

Enjoy peace of mind with SAFE Plus insurance, which comes with your Prime account debit card. It will protect you in the event of the loss, theft or damage of your payment card, mobile phone, documents or personal belongings, including any unauthorised use thereof, with no excess to pay. It also covers situations such as losing your keys or wallet, being mugged or forced to make a withdrawal from an ATM and will provide you with legal assistance if you encounter problems with online purchases—for example, if you receive damaged goods. The insurance covers incidents anywhere in the world.

Basic overview of covered risks and limits

Payout limit

CZK 100,000

Insured period

120 hours prior to reporting the card loss

Basic insurance includes

Coverage of financial losses arising from the unauthorised use of an insured card as a result of its theft or loss

Insurance covering the cost of replacing lost or stolen personal documents

Insurance covering the cost of replacing lost or stolen keys

Insurance against theft of money withdrawn using an insured card

Supplementary insurance includes

The payout limits for supplementary insurance are agreed within the payout limits agreed for the basic insurance, as sub-limits thereof

Insurance covering the cost of replacing a stolen mobile phone

CZK 10,000

Insurance against the misuse of a stolen mobile phone

 

Insurance covering the cost of replacing a stolen multimedia player

CZK 5,000

Insurance covering the cost of replacing stolen prescription glasses

 

Insurance covering the cost of replacing a lost or stolen wallet

CZK 3,000

You can find everything about the insurance terms and conditions, including a full overview of the limits (on page 4, right-hand column: Plus) in this document.

In the event of a claim, simply complete the Claim Form and email it to likvidace.cestovni@allianz.com.

Premium comfort with a prestigious card

The world elite premium card linked to a prime account offers so much more

SAFE Plus Insurance

Insurance for cards, personal belongings, and online purchases, as well as for lost wallets and more serious situations, such as forced withdrawals, etc. All of this is covered up to a limit of CZK 100,000.

Airport lounges

As a holder of the prestigious World Elite Premium card, you’ll receive Priority Pass Digital membership, which gives you access to more than 1,800 airport lounges worldwide.

Travel assistance

If something goes wrong while you're travelling—whether it's your flight, luggage, train, or bus—you have 24/7 assistance at your fingertips to help resolve the issue and secure compensation.

You can find full details of our premium banking services on the Prime Banking page.

How can I easily take out the insurance?

Prime clients automatically have this insurance included with their prime account, provided they meet one of the following conditions each month:

Regular income

Deposit at least CZK 80,000 into your account at our Bank each month. This includes non-cash incoming payments such as wages, pensions, and other income. Transfers between your own accounts or cash deposits do not count toward the limit.

Investments or savings

Have investments or savings with us totalling at least CZK 1.5 million. This means the current value of deposits and investments held with our Bank as of the last day of the month.

Mortgage

Take advantage of our mortgage with a current drawdown amount starting at CZK 5 million. The condition is assessed based on the amount actually drawn down.

Questions about SAFE Plus insurance

Read the answers to the most frequently asked questions

What does safe plus insurance cover?
How does safe plus coverage work in the event of card fraud?
What should i do in the event of a claim?
How much does safe plus insurance cost, and what are its limits?
Does the safe plus insurance cover me whilst abroad?
How much will i receive in the event of a claim, and are there any restrictions?

Didn't find the answer to your question? Simply give us a call—you can find our contact details below.

We are here for you

Our branches

Choose the nearest branch.
You can find us all over the Czech Republic.

Telephone number

We'll be happy to answer your questions
on our Infoline at +420 221 210 031.

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