Accounts and packages

Private account

Private Banking offers exclusive services for all financial needs. The basic product for addressing these needs is a package of services for a current account. We are aware that as a private banking client, you require top-notch services. PB accounts offer all traditional and dedicated banking services tailor-made for you and your family.

Special banking services

• Providing, administering, and managing a bank overdraft secured by financial collateral in the bank on a current account and after the bank's conditions are met.

• Travel insurance with worldwide validity as part of the Visa Infinite and Visa Platinum cards. Extensive insurance programme for cardholders and accompanying family members. Also covering the risks associated with injuries in recreational sports.

• UniCredit Concierge, a lifestyle assistance service available 24 hours a day and 7 days a week. Leave the searching, selecting, booking, handling, planning, arranging, or comparing of offers to the professionals and deal with more entertaining activities instead.
  Always adapted to your specific interests and needs. For more information, visit www.unicreditconcierge.cz.

• While waiting for your flight, use our Dragon Pass service and enjoy the comfort of more than 1,200 VIP airport lounges around the world and work or relax with a snack. A list of lounges is available at https://en.dragonpass.com.cn/.

As part of the PB INFINITE account, all visits to the airport lounges are free of charge for the cardholder.

Legal entities

Our services are also available to you if you are engaged in business activities. Our offer includes the opening of a discreet current account, as well as a wide range of services and the individual care of your private banker.

Concierge

UniCredit Concierge is a unique added value for the UniCredit Private Banking service, provided exclusively to PB konto Infinite service package holders.

The Concierge service is provided via telephone at +420 230 233 330, every day from Monday to Sunday from 8 am until 8 pm, including holidays. Requests outside this period will continue to be received at the same telephone number solely in English.

▸ TIME-SAVING
Leave the searching, selecting, booking, confirming, calling, planning, arranging or comparing of offers to us and deal with more entertaining activities instead.

▸ ADAPTIVE
The service adapts to your specific interests and needs. It does not have to be used only for your personal needs, but can also be used for the needs of your family, friends or business partners.

▸ INDEPENDENT
All recommendations rely on years of experience and knowledge and are not motivated by any financial benefit.
Unlike external agencies, this service does not offer solutions depending on where it gets a commission or where it has a contracted capacity. The only goal is your maximum satisfaction.

▸ CONFIDENTIAL
No information obtained in communication with you is disclosed to third parties, with the exception of the data that must be provided to suppliers when making reservations and payments.

▸ CREATIVE

The service seeks to satisfy clients’ wishes using all available means, and is always willing to try and offer existing alternatives or even create ones that do not yet exist. It will not be discouraged by clients’ changing requirements and is able to search and create non-traditional solutions.

EXAMPLES OF CLIENTS’ FULFILLED REQUESTS

• Rent a luxury villa on a Greek island with access to a private beach
• Recommend a luxury restaurant for a corporate meeting for 35 people, including cigar-tasting and world cognac brands
• Find suitable European cities for celebrating New Year’s Eve
• Find a train connection between Prague and Ostrava
• Help choosing and buying Christmas presents
• Remind a client of his wedding anniversary and send a gift and flowers to his wife
• Find a running track in Miami
• Get VIP tickets to a sold-out Queen & Adam Lambert gig or to the World Ice Hockey Championship in Canada
• Plan a 14-day road trip around Italy and adjacent islands (including the best hotels, restaurants, art galleries, monuments, natural phenomena)
• Recommend destinations for a “guys’ trip” in Europe
• Find NBA and NHL matches in New York
• Book 2 places at the Gong Bar in London
• Find out when a flower fair takes place in Amsterdam
• Find the best route to drive from Prague to the north of Italy, including tolls
• Arrange a 14-day summer sports holiday in British Columbia, Canada, including car rental, a mountain lodge and camping accommodation, bike rental, heli-biking and other outdoor opportunities for an active holiday
• Assist a client in a traffic accident in Switzerland (assistance service, car towing, hotel reservation, booking tickets for a return flight to Prague as soon as possible)
• Arrange a private boat ride on the Vltava River (last minute - in one hour) for 4 people
• Book a hotel in Cape Town and arrange a trip to the Cape of Good Hope
• Help a client in distress who had a boat accident in the Aegean and found himself without funds or any personal belongings
• Send gifts over a 3-week period in the form of cakes, flowers, fruit baskets, balloons, etc., with a personal message on specified days and times
• Plan and arrange an engagement in great style (5-star hotel accommodation, a ride in a new Ferrari Italia 458, lunch at a luxury restaurant, the proposal spelled out on an airplane-drawn banner, secretly taking pictures of the event)
• Arrange a test flight in an M-15
• Recommend the best vegan restaurants in the centre of Prague
• Arrange a private guided tour of the Guggenheim Museum in NY

Should you have any questions or new requests, please call us at the UniCredit Concierge line at +420 230 233 330.

Allianz Partners is part of one of the largest insurance companies in the world, Allianz SE, selling its products under the Allianz Assistance brand. Allianz Partners is a leading provider of assistance services and insurance products. With almost 80 branches worldwide, the company is one of the leading players in the travel, automotive, health, and household sector.

Helping is what we do best.

Click2Claim

Click2Claim is a specialist Czech company with more than 10 years of experience in their respective field. As the market leader in the Central European market, Click2Claim helps clients resolve issues concerning their flights or luggage and takes care of the subsequent provision of compensation and care from airlines based on European Regulation 261/2004.

Click2Claim has already provided compensation to clients of more than 195 airlines around the world, recovering more than CZK 280 million. It also has legal representation throughout and beyond the EU.

DragonPass is first digital provider, which offers travellers access to more than 1100 VIP airport lounges worldwide

What does DragonPass offer you within the VISA Platinum and Visa Infinite card?

• Free membership for the whole time.
• Enjoy the comfort and services of more than 1,100 airport lounges worldwide.
  
• Easy activation in the mobile application.
• Information about lounges and history of visits in the application
• In addition to the access, you can also treat yourself to extra VIP services – ordering a limo, Meet&Greet service, spa at airports and discounts at airport restaurants.