UniCredit Concierge is a unique added value for the UniCredit Private Banking service, provided exclusively to PB konto Infinite service package holders.
The Concierge service is provided via telephone at +420 230 233 330, every day from Monday to Sunday from 8 am until 8 pm, including holidays. Requests outside this period will continue to be received at the same telephone number solely in English.
Leave the searching, selecting, booking, confirming, calling, planning, arranging or comparing of offers to us and deal with more entertaining activities instead.
The service adapts to your specific interests and needs. It does not have to be used only for your personal needs, but can also be used for the needs of your family, friends or business partners.
All recommendations rely on years of experience and knowledge and are not motivated by any financial benefit.
Unlike external agencies, this service does not offer solutions depending on where it gets a commission or where it has a contracted capacity. The only goal is your maximum satisfaction.
No information obtained in communication with you is disclosed to third parties, with the exception of the data that must be provided to suppliers when making reservations and payments.
The service seeks to satisfy clients’ wishes using all available means, and is always willing to try and offer existing alternatives or even create ones that do not yet exist. It will not be discouraged by clients’ changing requirements and is able to search and create non-traditional solutions.
EXAMPLES OF CLIENTS’ FULFILLED REQUESTS
- Rent a luxury villa on a Greek island with access to a private beach
- Recommend a luxury restaurant for a corporate meeting for 35 people, including cigar-tasting and world cognac brands
- Find suitable European cities for celebrating New Year’s Eve
- Find a train connection between Prague and Ostrava
- Help choosing and buying Christmas presents
- Remind a client of his wedding anniversary and send a gift and flowers to his wife
- Find a running track in Miami
- Get VIP tickets to a sold-out Queen & Adam Lambert gig or to the World Ice Hockey Championship in Canada
- Plan a 14-day road trip around Italy and adjacent islands (including the best hotels, restaurants, art galleries, monuments, natural phenomena)
- Recommend destinations for a “guys’ trip” in Europe
- Find NBA and NHL matches in New York
- Book 2 places at the Gong Bar in London
- Find out when a flower fair takes place in Amsterdam
- Find the best route to drive from Prague to the north of Italy, including tolls
- Arrange a 14-day summer sports holiday in British Columbia, Canada, including car rental, a mountain lodge and camping accommodation, bike rental, heli-biking and other outdoor opportunities for an active holiday
- Assist a client in a traffic accident in Switzerland (assistance service, car towing, hotel reservation, booking tickets for a return flight to Prague as soon as possible)
- Arrange a private boat ride on the Vltava River (last minute - in one hour) for 4 people
- Book a hotel in Cape Town and arrange a trip to the Cape of Good Hope
- Help a client in distress who had a boat accident in the Aegean and found himself without funds or any personal belongings
- Send gifts over a 3-week period in the form of cakes, flowers, fruit baskets, balloons, etc., with a personal message on specified days and times
- Plan and arrange an engagement in great style (5-star hotel accommodation, a ride in a new Ferrari Italia 458, lunch at a luxury restaurant, the proposal spelled out on an airplane-drawn banner, secretly taking pictures of the event)
- Arrange a test flight in an M-15
- Recommend the best vegan restaurants in the centre of Prague
- Arrange a private guided tour of the Guggenheim Museum in NY
Should you have any questions or new requests, please call us at the UniCredit Concierge line at +420 230 233 330.