Your new
Visa card

 

 

More information

Safe and modern

THE NEW VISA CARD BRINGS SEVERAL MODERN IMPROVEMENTS

  1. The new card has a vertical design, which not only looks great, but is also clearer.
  2. The front of the new card is anonymous, making it more secure than before.
  3. You will find the new card number, name or expiration date on the back.
  4. We have divided the card number under each other so that you can write better in online purchases.
  5. On the contrary, the no longer used signature strip has disappeared.

 

Visa card | UniCredit Bank - Front side
 
 
Visa card | UniCredit Bank - back side

 


What doesn't change?

THINGS YOU LIKE AND ARE USED FOR

 

Contactless payments

Contactless payments

With the new card you can pay contactless.

Internet payments

Internet payments

With the new card you can pay online.

Limits

Limits

The limits you have on your current card remain unchanged.

U-setrete

U-setrete

We will automatically upload your new card in U-setrete program.

 


What is changing?

THINGS YOU LIKE AND ARE USED FOR

 

PIN

PIN

You will receive a new PIN, but you can get it for free
set the one you are used to.

Apple Pay a Google Pay

Apple Pay a Google Pay

You can still pay with the new card,
you just need to re-register it.


How do you activate the card?

YOU CAN CHOOSE EQUALLY OF THE FOLLOWING TWO WAYS

Smart Banking

In your Smart Banking mobile application, in the CARDS section, click the ACTIVATE button.

At the ATM

 You enter any transaction at the ATM, such as cash withdrawal or balance inquiry, in which you must enter a new PIN.

FAQ

We will probably solve most of the questions you might have to exchange your card for a new Visa card here. And if not by chance, feel free to call our infoline 800 14 00 14 or contact your personal banker. We will be happy to help you.

When and how will you replace my payment card with a new Visa card?
What should I do if I need to replace my card sooner?
How long is my original card valid?
I do not agree with the the proposed change what should I do?
Is this payment card replacement subject to any charges?
Your letter says that you will send me an SMS. I’m not sure whether you have my current telephone number.
Your e-mail says that you have sent the card to my contact address. I'm not sure which one that is or if you have my current contact address.
I have not received the new card, what should I do?
I have not received the new PIN, what should I do?
I didn't have time to collect the envelope with the card, what should I do?
I am abroad for a long period of time; how can I receive the card / PIN?
How can I activate the card?
How quickly should I activate the new card?
Do I have to have the same limits on my new card as those on my current card?
Will the transaction history of the card which is to be replaced be displayed in my Online Banking / Smart Banking?
Is it possible to use the new card with the original PIN code?
Do I have to return the old card? What should I do with the old card?
I have a card issued as part of my account for another person, will this card be replaced as well?
Will there be any restrictions when making payments with a Visa card compared to paying with a Mastercard card in the Czech Republic or abroad?
My card doesn't have a signature strip, is that okay? What if the merchant requires a signature?

 

I have more questions, where can I find the answers?
If you have not found the answers to your questions, call our Client Line at 800 14 00 14, or contact your personal banker. We will be happy to help you.

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